If you would like to learn more, check out LiveAgent – Features right now. tel: link behavior varies with device capabilities: Cellular devices autodial the number. The best help desk software includes Emails, Calls, Live Chat, Forums, KnowledgeBase, Social media customer inquiries, and more! However, if you would like to create an efficient and effective customer service to increase your revenue and gain a competitive advantage, try out a help desk solution. HTML elements: text field ( text and text ) email field ( email and email ) telephone number field ( tel and tel ) URL field ( url and url ) and. 1-23Ĭlick to Call Would you like to improve your business even more?Įmbedding a telephone link into your website is a great start for gaining loyal customers. After your customers click on the link a phone communication between them and your agent is set up. To set your changes live, click Publish or Update in the upper. Click-to-call links cannot contain space or dashes.

For example, if the phone number is 12, you would enter tel: 1234567890. In the pop-up box, enter tel:, then the numbers of a phone number. Copy the code below to your website and replace the phone number between the quotation marks with your own.Īfter you save the changes, you should see your phone number hyperlinked on your website. In the rich text toolbar, click the link InIn Insert link icon. Providing customers with a click to call option is a valuable option since it allows customers to communicate directly with your agents. A lot of click-to-call technology is a clientless web-to-phone service, which means the call takes place outside the user’s computer. This removes concerns about downloading harmful software, such as malware or spyware. I have resorted to adding a character to the front of the phone number: according to the Apple doc 'Apple URL Scheme Reference': 'Specifically, if a URL contains the or characters, the Phone application does not attempt to dial the corresponding phone number. Sometimes you might want to do it by yourself.Ĭustomers do not need to download software other than standard plugins, such as Flash. That didn't ultimately work - when I reloaded the App, the link hiliting was back. The type and parameters are assumed to be negotiated either in-band by the telephone device or through a signaling protocol such as SIP. Most modern web browsers support automatic number detection, so phone numbers get automatically turned into links. A click-to-call phone number, or a clickable phone number, is a link inside an email that opens up a calling app. Telephone numbers with tel: URLs Email addresses with mailto: URLs SMS text messages with sms: URLs While web browsers may not support other URL schemes. The 'tel' URI does not specify the call type, such as voice, fax, or data call, and does not provide the connection parameters for a data call. By clicking on this link, customers can start a direct phone call connected to a phone number of your choice. Tel-link protocols are used for setting up calling options online (click-to-call). By using a tel-link protocol a phone number call link is created on a website, usually in a form of a text link, button or image. Example of adding a phone character before the telephone link: - Online HTML editor can be used to write HTML and CSS code and see results.

Html telephone link